Medicine Quality Alert: Class II Recall of Diarim Aqueous Cream
Diarim Enterprises Limited, Kenya has initiated an urgent recall of Diarim Aqueous Cream due to molding
From: Pharmacy and Poisons Board
Published: 20th January 2024
Recall Reference Number: REC/2024/001
Recall Classification: Class II Recall
Recall Level: Retail/Facility Level
Manufacturer: Diarim Enterprises Limited, Kenya
Product name: Diarim Aqueous Cream
Active Pharmaceutical Ingredient: Aqueous Cream
Affected counties: All
Affected Batches
Batch Number | Date of Manufacture | Date of expiry | Pack Size |
44523DAC | 10/2023 | 10/2026 | 500 grams |
44223DAC | 10/2023 | 10/2026 | 500 grams |
34423DAC | 10/2023 | 10/2026 | 500 grams |
13823DAC | 09/2023 | 09/2026 | 500 grams |
13223DAC | 09/2023 | 09/2026 | 500 grams |
Brief description of the problem
The Pharmacy and Poisons Board (PPB) has received market complaints of quality defects of Diarim Aqueous Cream. The nature of the complaints is the presence of molds.
Action for healthcare professionals
Quarantine all remaining stock and stop further distribution, sale, issuing, or use of the above batches immediately. Await contact from Diarim Enterprises Limited to arrange the return.
Action for patients and caregivers
No further action is required by patients as this is a Retail/hospital Pharmacy and Wholesaler/Distributor level recall. You are advised to talk to your healthcare professional if you have the above batches of Diarim Aqueous Cream.
Further Information
For inquiries about consignments of the impacted batch, please contact Surgipharm Limited at: info@diarim.com or customercare@diarim.com or Tel: +254 707 948 849/+254 715 995 546.
You are advised to promptly report any case(s) of adverse events and suspected substandard and falsified products to the nearest healthcare facility or through the following channels:
- https://pv.pharmacyboardkenya.org/users/mpublic
- USSD code at *271#
- Email pv@ppb.go.ke or pms@ppb.go.ke
- Telephone No. 0795743049
For any further enquiries contact the post-marketing surveillance unit at the Pharmacy and Poisons Board via email at pms@ppb.go.ke
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Medicine Quality Alert: Class II Recall of Diarim Aqueous Cream