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Medicine Quality Alert: Class II Medicine Recall of Klincord (Chlorhexidine 7.1% drops) Batch Number WS21136

The Pharmacy and Poisons Board received the voluntary recall notification from Medcure Healthcare Limited to initiate an urgent recall of Klincord (Chlorhexidine 7.1% drops) Batch No; WS21136

From: Pharmacy and Poisons Board

Published: 21/08/2023

Recall Reference Number: REC/2023/010

Recall Classification: Class II

Recall Level: Retail/Facility level

Local Technical Representative: Medcure Healthcare Limited, Kenya

Manufacturer: West Coast Pharmaceuticals. India

Product name: Klincord

Active Pharmaceutical Ingredient: Chlorhexidine 7.1% drops

Affected Counties: All

Affected batches

Batch Number

Date of Manufacture

Date of expiry

Pack Size

WS21136

12/2021

11/2024

20ml

Brief description of the problem

The product is being recalled following out-of-specification (OOS) results. The active ingredient in the product was found to be below the specifications.

Action for healthcare professionals

Stop supplying the above batches immediately. Quarantine all remaining stock and await contact from Medcure Healthcare Limited who will arrange for collection of the product from the facilities.

Action for patients and carers

Patients currently prescribed (Klincord (Chlorhexidine 7.1% drops) Batch No WS21136 should be contacted by their prescribing healthcare professional. This is because you require a review with your prescribing healthcare professional to discuss alternative treatment options.

Further Information

For inquiries about consignments of the impacted batches, please contact Medcure Healthcare Ltd, at: info@medcure.co.ke or via telephone: +254 710 710 000

Promptly report any cases of adverse events and suspected substandard and falsified products to the nearest healthcare facility or through the following channels:

For any further information please contact the post-marketing surveillance unit at the Pharmacy and Poisons Board by email: pms@ppb.go.ke

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Medicine Quality Alert: Class II Medicine Recall of Klincord (Chlorhexidine 7.1% drops) Batch Number WS21136