Medicine Quality Alert: Class II Medicine Recall of Klincord (Chlorhexidine 7.1% drops) Batch Number WS21136
The Pharmacy and Poisons Board received the voluntary recall notification from Medcure Healthcare Limited to initiate an urgent recall of Klincord (Chlorhexidine 7.1% drops) Batch No; WS21136
From: Pharmacy and Poisons Board
Published: 21/08/2023
Recall Reference Number: REC/2023/010
Recall Classification: Class II
Recall Level: Retail/Facility level
Local Technical Representative: Medcure Healthcare Limited, Kenya
Manufacturer: West Coast Pharmaceuticals. India
Product name: Klincord
Active Pharmaceutical Ingredient: Chlorhexidine 7.1% drops
Affected Counties: All
Affected batches
Batch Number | Date of Manufacture | Date of expiry | Pack Size |
WS21136 | 12/2021 | 11/2024 | 20ml |
Brief description of the problem
The product is being recalled following out-of-specification (OOS) results. The active ingredient in the product was found to be below the specifications.
Action for healthcare professionals
Stop supplying the above batches immediately. Quarantine all remaining stock and await contact from Medcure Healthcare Limited who will arrange for collection of the product from the facilities.
Action for patients and carers
Patients currently prescribed (Klincord (Chlorhexidine 7.1% drops) Batch No WS21136 should be contacted by their prescribing healthcare professional. This is because you require a review with your prescribing healthcare professional to discuss alternative treatment options.
Further Information
For inquiries about consignments of the impacted batches, please contact Medcure Healthcare Ltd, at: info@medcure.co.ke or via telephone: +254 710 710 000
Promptly report any cases of adverse events and suspected substandard and falsified products to the nearest healthcare facility or through the following channels:
- https://pv.pharmacyboardkenya.org/users/mpublic
- USSD code at *271#
- Email pv@ppb.go.ke or pms@ppb.go.ke
- Telephone No. 0795743049
- Mobile application: mPvERS both Android and iOS
For any further information please contact the post-marketing surveillance unit at the Pharmacy and Poisons Board by email: pms@ppb.go.ke
Download document
Medicine Quality Alert: Class II Medicine Recall of Klincord (Chlorhexidine 7.1% drops) Batch Number WS21136