Medicine Quality Alert: Class II Medicine Recall of Neuropower Forte Batch Number 299 and 300
Essaar (K) Ltd has initiated a voluntary recall of Neuropower Forte tablets Batch Number 299 and 300.
From: Pharmacy and Poisons Board
Published: 9th September 2024
Recall Reference Number: REC/2024/022
Recall Classification: Class II
Recall Level: Retail level
Local Technical Representative: Essaar (K) Ltd
Manufacturer: Hof Pharmaceuticals Ltd
Product name: Neuropower Forte
Active Pharmaceutical Ingredient: Thiamine Mononitrate BP (vitamin B1) 10 mg, Riboflavin BP (Vitamin B2) 10 mg, Pyridoxine Hydrochloride BP 3 mg(Vitamin B6), Cyanocobalamin BP (VitaminB12) 15 mg, Nicotinamide BP 45 mg, Calcium Pantothenate BP 50 mg
Affected counties: All
Affected Batch
Batch Number | Date of Manufacture | Date of expiry | Pack Size |
299 | 05/2023 | 04/2025 | 30’s |
300 | 05/2023 | 04/2025 | 30’s |
Brief description of the problem
The product is being recalled following market complaints of powdering/crumbling of tablets. Further investigation of the complaint sample at the PPB QC lab revealed that the tablets were moist, friable, and exhibited signs of degradation.
Action for healthcare professionals
Quarantine all the remaining stock and stop further distribution, sale, issuing, or use of the batch immediately. Await contact from Essaar (K) Ltd to arrange the return.
Action for patients and members of the public
Patients and members of the public who have the product batch are advised to immediately return the product to the nearest healthcare facility. Patients should continue taking other batches of the product other than the impacted batch and as prescribed by the healthcare professional.
Further Information
For inquiries about consignments of the impacted batch, please contact Essaar (K) Ltd at: gwangasa@gmail.com, neshat78@gmail.com, or Phone: +254 716 585 494 or +254 739 360 951.
You are advised to promptly report any case(s) of adverse events and suspected substandard and falsified products to the nearest healthcare facility or through the following channels:
- https://pharmacyboardkenya.org/users/mpublic
- USSD code at *271#
- Mobile application: mPvERS both Android & iOS
- Email pv@ppb.go.ke or pms@ppb.go.ke
- Telephone No. 0795743049
For any further inquiries and feedback on the product recall, kindly contact the Post-Marketing Surveillance unit of The Pharmacy and Poisons Board Kenya via email at pms@ppb.go.ke.
Download document
Medicine Quality Alert: Class II Medicine Recall of Neuropower Forte Batch Number 299 and 300