Medicine Quality Alert: Class II Recall Of Shaltoux Herbal Cough Syrup, Batch No. 24011
Shalina Healthcare (K) has initiated a voluntary recall of Shaltoux Herbal Cough Syrup, Batch No.24011 manufactured by Gopaldas Visram & Company Limited, India; Due to a reported market complaint of the product.
From: Pharmacy and Poisons Board
Date of Recall Initiation: 10th March 2025
Recall Reference Number: REC/2025/005
Recall Classification: Class II
Recall Level: Retail/Facility level
Manufacturer: Gopaldas Visram & Company Limited, India
Local Technical Representative: Shalina Healthcare (K) Ltd
Product name: Shaltoux Herbal Cough Syrup
Active Pharmaceutical Ingredients: Diphenhydramine Hydrochloride, Ammonium Chloride, Sodium Citrate & Menthol Cough Expectorant
Affected counties: All
Affected Batch
Batch Number | Date of Manufacture | Date of expiry | Pack Size |
24011 | 08/2024 | 07/2027 | 100 ml |
Brief description of the problem
The product is being recalled following market complaints of the presence of particulate matter in the product.
Action for healthcare professionals
Stop supplying the above batches immediately. Quarantine all remaining stock and await contact from Shalina Healthcare (K) Limited, Kenya, who will contact healthcare professionals directly to arrange the return.
Action for patients and carers
No further action is required by patients as this is a Retail/Hospital Pharmacy and Wholesaler/Distributor level recall.
Further Information
For inquiries about consignments of the impacted batch, please contact Shalina Healthcare (K) Limited, Kenya, at shalina.kenya@shalina.com or doreen.moranga@shalina.com or via telephone: +254 742 375 509, +254 716 595 089.
Promptly report any cases of adverse events and suspected substandard and falsified products to the nearest healthcare facility or through the following channels:
- https://pv.pharmacyboardkenya.org/users/mpublic
- USSD code at *271#
- Email pv@ppb.go.ke or pms@ppb.go.ke
- Telephone No. 0795743049
For any further information please contact the Pharmacy and Poisons Board by email: pms@ppb.go.ke
Download document
Medicine Quality Alert: Class II Recall Of Shaltoux Herbal Cough Syrup, Batch No. 24011