Medicine Quality Alert: Class II Medicines Recall of Utilyf Batch Number EFG24003
Cachet Pharmaceuticals PVT. LTD has initiated a voluntary recall of Utilyf Batch No. EFG24003, manufactured by Makini Laboratories Pvt Ltd.
From: Pharmacy and Poisons Board
Published:31st March 2026
Recall Reference Number: REC/2026/003
Recall Classification: Class II
Recall Level: Retail/Facility Level
Manufacturer: Makini Laboratories Pvt Ltd.
Product name: Utilyf sachet
Active Pharmaceutical Ingredient: Potassium Magnesium citrate, D-Mannose, and Cranberry Extract Sachet
Affected counties: All
Affected Batches
S/N | Batch No | Mfg Date | Exp Date | Pack Size |
1. | EFG24003 | 08/2024 | 07/2026 | 10 sachets |
Brief description of the problem
Cachet Pharmaceuticals PVT. LTD company has initiated a voluntary recall of Utilyf sachet, batch numbers EFG24003, due to the formation of lumps within the sachets.
Action for healthcare professionals
Quarantine all remaining stock and stop further distribution, sale, issuing, or use of batches EFG24003 immediately, and contact Phillips Therapeutics Ltd to arrange return.
Action for patients and caregivers
No further action is required by patients, as this is a Retail/hospital Pharmacy and Wholesaler/Distributor level recall.
Further Information
For any inquiries on consignments, please contact Phillips Therapeutics Ltd at: abdul.kadir@ptlkenya.com or Tel: +254 733 612 000 / +254 722 888 938
Promptly report any case/s of suspected substandard and falsified products or adverse reactions or insufficient control of symptoms to the nearest healthcare facility or the Pharmacy and Poisons Board through the following channels:
- https://pv.pharmacyboardkenya.org/users/mpublic
- USSD code at *271#
- Email pv@ppb.go.ke or pms@ppb.go.ke
- Telephone No. 0795743049
- Mobile application: mPvERS both Android and iOS
For any further enquiries and feedback on the product recall, contact the post-marketing surveillance unit at the Pharmacy and Poisons Board via email at pms@ppb.go.ke
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Medicine Quality Alert: Class II Medicines Recall of Utilyf Batch Number EFG24003