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Medicine Quality Alert: Class II Medicines Recall of Utilyf Batch Number EFG24003

Cachet Pharmaceuticals PVT. LTD has initiated a voluntary recall of Utilyf Batch No. EFG24003, manufactured by Makini Laboratories Pvt Ltd.

From: Pharmacy and Poisons Board

Published:31st  March 2026

Recall Reference Number: REC/2026/003

Recall Classification: Class II

Recall Level: Retail/Facility Level

Manufacturer: Makini Laboratories Pvt Ltd.

Product name: Utilyf sachet

Active Pharmaceutical Ingredient: Potassium Magnesium citrate, D-Mannose, and Cranberry Extract Sachet

Affected counties: All

 

Affected Batches

S/N

Batch No

Mfg Date

Exp Date

Pack Size

1.     

EFG24003

08/2024

07/2026

10 sachets

 

Brief description of the problem

Cachet Pharmaceuticals PVT. LTD company has initiated a voluntary recall of Utilyf sachet, batch numbers EFG24003, due to the formation of lumps within the sachets.

 

Action for healthcare professionals

Quarantine all remaining stock and stop further distribution, sale, issuing, or use of batches EFG24003 immediately, and contact Phillips Therapeutics Ltd to arrange return.

Action for patients and caregivers

No further action is required by patients, as this is a Retail/hospital Pharmacy and Wholesaler/Distributor level recall.

Further Information

For any inquiries on consignments, please contact Phillips Therapeutics Ltd at: abdul.kadir@ptlkenya.com or Tel: +254 733 612 000 / +254 722 888 938

Promptly report any case/s of suspected substandard and falsified products or adverse reactions or insufficient control of symptoms to the nearest healthcare facility or the Pharmacy and Poisons Board through the following channels:

For any further enquiries and feedback on the product recall, contact the post-marketing surveillance unit at the Pharmacy and Poisons Board via email at pms@ppb.go.ke

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Medicine Quality Alert: Class II Medicines Recall of Utilyf Batch Number EFG24003